Privacy Policy

Introduction

ventorix S.L. ("we," "our," or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, process, and protect your information when you visit our website at ventorix.cfd or use our construction services.

We are the data controller responsible for your personal data and are committed to complying with the General Data Protection Regulation (GDPR) and other applicable privacy laws.

Data We Collect

We collect and process various types of personal data to provide our construction services and maintain our website. The data we collect includes:

• Contact information: name, email address, phone number, postal address
• Project information: details about your construction needs, preferences, and requirements
• Communication records: emails, phone calls, and messages between you and our team
• Website usage data: IP address, browser type, device information, and browsing behavior
• Cookies and tracking data: information collected through cookies and similar technologies

Data collection occurs when you contact us, request quotes, use our website, or engage our services for construction projects.

How We Use Your Information

We process your personal data for legitimate business purposes and how we use your information depends on how you interact with our services. Use of your data includes:

• Providing construction services and project management
• Responding to inquiries and providing customer support
• Preparing quotes, estimates, and project proposals
• Managing contracts and billing for our services
• Improving our website and services based on usage patterns
• Complying with legal obligations and industry regulations
• Marketing our services to existing and potential clients (with consent)

We process your data based on legitimate interests, contractual necessity, legal compliance, and your consent where required by law.

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about the cookies we use, their purposes, and how to manage them, please refer to our Cookie Policy.

Data Sharing and Disclosure

We do not sell your personal data to third parties. We may share your information with:

• Trusted service providers who assist in our business operations
• Subcontractors and suppliers involved in your construction project
• Legal authorities when required by law or to protect our rights
• Professional advisors such as lawyers, accountants, and consultants

All third parties are required to maintain appropriate security measures and use your data only for specified purposes.

Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy and comply with legal requirements. Data retention periods vary based on the type of information:

• Contact and communication data: 7 years after last contact
• Project and contract data: 10 years after project completion
• Financial and billing data: as required by tax and accounting laws
• Website usage data: up to 2 years for analytics purposes

After the retention period expires, we securely delete or anonymize your personal data unless longer retention is required by law.

Your Rights

Under GDPR and applicable privacy laws, your rights regarding your personal data include:

• Right of access: request information about your personal data we process
• Right to rectification: request correction of inaccurate or incomplete data
• Right to erasure: request deletion of your personal data in certain circumstances
• Right to restrict processing: request limitation of data processing
• Right to data portability: request transfer of your data to another organization
• Right to object: object to processing based on legitimate interests or for marketing
• Right to withdraw consent: withdraw consent for processing where applicable

To exercise your rights, please contact us using the information provided below.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Our security measures include:

• Encryption of data in transit and at rest
• Access controls and authentication systems
• Regular security assessments and updates
• Staff training on data protection and security

While we strive to protect your data, no method of transmission or storage is completely secure. We cannot guarantee absolute security but are committed to maintaining industry-standard protection measures.

International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer data internationally, we ensure appropriate safeguards are in place, including:

• Adequacy decisions by the European Commission
• Standard contractual clauses approved by the European Commission
• Certification schemes and codes of conduct

Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. We will notify you of significant changes by posting the updated policy on our website and updating the "Last updated" date.

We encourage you to review this policy periodically to stay informed about how we protect your personal data.

Supervisory Authority

If you believe we have not handled your personal data in accordance with this policy or applicable law, you have the right to lodge a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos) or your local supervisory authority.